Reham ElKhalifa is a dynamic soft skills trainer with a rich background in hospitality training and leadership development. Armed with over a decade of experience, Reham possesses a multifaceted skill set that enables her to excel in various facets of training and coaching.

Her journey in the realm of soft skills training began in 2008, and since then, she has continually demonstrated exceptional talent, dedication, and professionalism. Renowned for her ability to deliver impactful and effective training sessions, Reham’s workshops are meticulously crafted to engage participants and meet their specific needs.

Drawing from her extensive experience, Reham ensures that each training course is conducted with precision and attention to detail. She leverages her expertise in presentation skills, complaint handling, and problem-solving to create a supportive learning environment where growth and development thrive.

Reham isn’t just an outstanding trainer; she’s also a coach who excels in connecting with her audience through social media platforms like TikTok and Instagram. With over a quarter of a million followers, her presence underscores her unwavering dedication and consistent effort in delivering coaching and invaluable insights to those who seek them.

Cindi Crowley is an accomplished independent consultant who brings a wealth of experience and leadership to her clients. Cindi works closely with businesses to build high-performing sales organizations while consistently exceeding corporate objectives. Her unique, focused approach quickly uncovers “performance gaps” and transforms sales teams through creativity, motivation, and confidence, positioning them to reach the next level.

With more than 25 years in sales, training, and entrepreneurship, Cindi’s unique approach focuses on improving sales skills and techniques. She works closely with sales leaders, executives, and individual contributors, enhancing their sales skills and techniques through a systematic and repeatable process. Cindi has devoted her career to sales, including her previous experience as at Time Warner Cable Business Class, Tw Telecom, and Windstream. As a result-driven leader, her impressive track record includes enhancing client revenue by over 25%.

Giving back to the community is one of Cindi’s top priorities. She has been on board, serving as Director of Corporate Members at Tech Rochester, a board member for 8 years with Rochester Women’s Network, a 10-year veteran as a tax preparer and trainer for the C.A.S.H organization, and several other committees that have helped Rochester grow.

Cindi has a BS degree from SUNY @Oswego and an MBA degree from St. John Fisher College.

Alaa Dalghan is a Digital Transformation Advisor specialized in Technology Strategy, C-Level Advisory, Executive
Training and Digital Transformation consulting.

• An evangelist of emerging tech and innovation, with a 18 years track record of advising C-level executives in public and private sectors on transforming their business with technology.
• Thought leader and regular keynote speaker in major Tech conferences (80+ in 10 years)
• Frequent TV and media appearances (8-10 times per year)
• Hands-on experience in multiple industries in the private sectors as well as authorities in the public sector, which gained him a practical vertical-focused knowledge and allowed him to understand the challenges faced by commercial and technical stakeholders in these fields.
• Conducted 55+ training workshops from 2015 to 2024 in 9 countries on the subjects of AI & Machine Learning, Big Data & Analytics, IoT & Smart Cities, Blockchain/Web3, Security & Digital Transformation.
• Major corporate clients: Zain Telecom, Dell Technologies, ADNOC, Dubai Municipality, Capital Club Dubai
• Major Learning Institutions: Dubai Future Academy

Accomplished leader with a demonstrated history of fostering integrity, team empowerment, and client collaboration. Specializing in mentoring, implementing best practices, and establishing repeatable processes. With over two decades of experience, Frank leverages Data Science and Analytics to help customers enhance business performance, organization effectiveness and decision making. Frank’s expertise spans multinational engagements, delivering innovative data science solutions and leveraging AI/ML technologies as powerful enablers.

Key Competencies

• Innovative integrator in Digital Economy and Change Management
• Solution Architect, Data Scientist, Lecturer, Visionary, and Opinion Leader
• Successful Program & Project Leadership, Execution, and Management
• Process Design and Improvement, Support Experience
• Consultative expertise interfacing with C-level executives
• Visionary team builder and leader following the servant leadership model
• Actively engaged with Data Science and Health Care communities, contributing to discussions and staying updated on the latest developments

Certifications and Trainings

• Data Science Certificate at Johns Hopkins
• PgMP Exam Boot Camp Training
• PMP Project Management Professional
• Certified Scrum Master
• Six Sigma Green Belt

Stacey Singletary is an accomplished Learning Experience Designer and AI-driven content creator renowned for crafting impactful certification programs and corporate training solutions. With a strong foundation in instructional design and a deep understanding of eLearning development tools, Stacey has created dynamic learning experiences featuring interactive readings, videos, screencasts, and sophisticated assessments for programs supported by leading corporations.

As a Microsoft Certified Trainer, she has provided expert training to employees and executives across major corporations nationwide, honing her ability to design customized learning solutions that cater to diverse business needs. Stacey is the founder of Bright Spark Development, where she specializes in creating and implementing eLearning experiences that seamlessly integrate cutting-edge technologies with actionable learning strategies.

Her AI-focused approach to instructional design has enabled organizations to elevate their learning ecosystems, optimize workflows, and enhance employee performance. Armed with a Master of Science in Instructional Design & Technology, Stacey combines academic rigor with practical expertise to deliver innovative solutions that drive measurable business success. She is dedicated to equipping leaders and teams with the tools and skills necessary to excel in today’s fast-paced, technology-driven world.

John Munsell is the co-founder of Bizzuka, an AI consulting firm specializing in artificial intelligence strategy, training, and implementation. With over 25 years of expertise in marketing, software development, financial services, and sales, John leverages a broad spectrum of experience to advance AI upskilling and strategic integration.In addition to leading Bizzuka, John serves as an Adjunct Instructor of Artificial Intelligence at Louisiana State University, where he contributes to the academic and practical understanding of AI applications. His work focuses on guiding enterprise leadership teams in developing AI competency frameworks and building workforce skills to meet the demands of a rapidly evolving technological landscape.

John is the creator of the AI Strategy Canvas™ and Scalable Prompting™, groundbreaking methodologies designed to integrate AI technologies across business operations seamlessly. Through his corporate training initiatives and the CXO AI Roundtable, John has trained or coached over 200 corporate executives and managers, equipping them with actionable AI skills to drive efficiency, reduce costs, and unlock opportunities for innovative product development.

Wade Murley plays a pivotal role at Bizzuka, bringing a decade of self-directed learning and a reputation as a business polymath to the forefront of innovation. While his degree in Business and Marketing from Walsh College provides a solid foundation, Wade’s insatiable drive for knowledge has been the true catalyst for his success.

At Bizzuka, Wade’s contributions transcend traditional job titles. Acting as a trusted partner to co-founder John Munsell, he spearheads marketing strategies, produces impactful training videos, designs advanced automations, and drives AI implementation initiatives that keep Bizzuka on the cutting edge of technology. Wade has become a master at utilizing the AI Strategy Canvas™ and Scalable Prompt Engineering™. His expertise has been instrumental in transforming them into recorded training programs, enabling Bizzuka to scale its impact and reach a broader audience.

Through his work on Bizzuka’s corporate training programs, Wade helps equip executives and managers with practical AI skills. Known for his ability to distill complex AI concepts into accessible, actionable strategies, Wade is an invaluable asset in advancing Bizzuka’s mission to empower employees and guide forward-thinking business leaders.

As a 30-year marketing professional, Kevin was an early adopter of generative AI. He has earned five certifications from the Marketing AI Institute and began using AI in his work 3 years ago.

Kevin has worked in the marketing department of the international consumer electronics company, Uniden, as well as national, regional, and local companies. Several times in his career, he was responsible for training administrative and sales teams on their brands and internal processes.

Kevin’s corporate experience and daily use of AI positions him well to successfully instruct enterprise employees on the use of AI using the INGRAIN AI frameworks.

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Development and Training Solutions.

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Farrah is global training and organizational development consultant with over 20 years of experience in learning and development industry.  Farrah is highly experienced in developing world class training and learning programs coupled with extensive expertise in leadership and organizational management, and executive coaching. 

Besides being a SAFe® Program Consultant, Farrah holds multiple industry certifications including certifications in International Teaching & Training, Leadership, Business Management, Leadership, and Instructional Design. Farrah is a skilled and passionate facilitator both in remote and in-person training environment. She is multilingual in English, French & Arabic.

Farrah’s core competencies include: 

• A Certified SAFe Program Consultant and Coach
• Training Programs Development
  
• eLearning Programs and Instructional Design
  
• Learning Management Systems (LMS)
• Organizational Development and Change Management

I love Agile! I was using agile thoughts throughout my 30 years career in software development and when I found Agile, I was amazed that they were saying some of the same things I was using. I began to see how they took the ideas that I had, short iterations and protecting the team and went far beyond my original ideas. I was agile before Agile existed. I began to train as a ScrumMaster and then an Agile Coach.

As an Agile Coach SPC4, an Agile ScrumMaster, an ICAgile Certified Professional and a Innovation Games Certified Orange Belt Collaboration Architect, I specialize in helping people in different roles work better together. I want to help teams work faster and be better at responding to change whether they are remote/distributed or local. The ideal Agile Coach or ScrumMaster ( Scrum Master ) is described by many adjectives – especially Teacher, Mentor, Facilitator and Servant-Leader. I have used distributed tools to aid me in working with remote team members. My career and volunteer jobs have gone beyond teaching to forge these critical attributes into my personality so that I can help you build an all-star team.

I have a strong background with working with people in different roles. I am a lifelong learner. I have a broad network of contacts. I love networking.

Harsha is Scaled Agile Consultant and Enterprise Agile Coach with a tremendous passion to train and guide individual, teams and enterprises on Agile transformation. Harsha Kondapalli is a SPC – “SAFe Program Consultant” (SAFe SPC) for Lean Enterprises with extensive knowledge and experience.

Harsha has been consulting for several enterprise customers including but not limited to Google, Apple, Citigroup, TIAA, Florida Blue and BMS. He has played multiple roles that include Enterprise Agile Coach and Release Train Engineer (RTE) for Product Development Initiatives.

An agile enthusiast and evangelist with over 15 years in the Project Management field, Harsha has worked passionately to encourage and support the Organizations in fully embracing Agile methodologies for all his clients.

Harsha is a certified yoga teacher with 500 hours of teacher training, he Sia. fitness enthusiast and an ardent Indian classical music admirer.  He also has a Master’s Degree in Engineering specialized in aerospace industry.

Jonathan has 20 years of agile experience leading geographically diverse teams as a Scrum Master, Product Owner, Product Manager, Systems Architect and Release Train Engineer in the Fintech space. He specialized in Web Portals, eBanking and IAM (Identity and Access Management).   Jonathan has been instrumental in leading successful SAFe Agile transformations. With a background in developing eCommerce websites as a Java and .Net developer he brings a wide perspective and breadth of knowledge to the classroom and his consulting work.Certification

SAFe® Practice Consultant (SPC), SAFe® Release Train Engineer (RTE), Certified Scrum Product Owner® (CSPO), SAFe® Scrum Master (SSM).

Authorized through Scaled Agile, Inc. to teach the following courses: Leading SAFe®, SAFe® Product Owner/Product Manager, SAFe® Scrum Master, SAFe® for Teams, SAFe® for Architects, Lean Portfolio Management.

Leslie was trained by the author of Cucumber and has been teaching and coaching Specification by Example/BDD for almost ten years. He has introduced the methodology to teams at multiple companies, including Verizon, General Motors, and Raytheon Technologies.He loves teaching and coaching Business Analysts, Product Owners, Developers, and QAs in Specification by Example/BDD; He loves the tremendous improvements it can bring to the entire organization. He strongly believes that when we are able to write better requirements, we write better code (and fewer bugs), find and fix bugs faster, and deliver better quality code faster, then we feel an enormous sense of accomplishment.

Specialties: Software QA, Software Quality Assurance, Test Strategy, Process Change, Process Transformation, Hardware Test, Linux, QA Manager, Cucumber, BDD, TDD, ATDD, Agile, Selenium, Test Automation, Python, Java, ML/AI, Deep Learning for software test

Stephen is an accomplished Human Resources consultant with more than 20 years of experience in learning and development, onboarding, employee engagement, people and performance management and many other HR disciplines.   Much of Stephen’s career has been in hospitality.He started as a customer service agent and quickly moved into the learning and development world. In his role he opened new service centers in places like Guangzhou China and Cork Ireland. He supported properties with very low engagement and was able to help them become the highest engaged in the region. His final position in hospitality was as a regional learning manager for the Americas region for Hilton Worldwide.

As an independent consultant Stephen now enjoys working with organizations around the globe and across multiple disciplines.  He currently provides coaching and training to newly minted leaders as well as C-Suite executives.  He loves helping organizations find the key to successful remote, hybrid or in person Teams. Stephen is fluent in Spanish and enjoys opportunities to provide multilingual training Whenever the opportunity presents itself.

Since 2013 Stephen has held the Senior Professional of Human Resources certification or SPHR.  He was one of 19 contributors who helped right the first edition of A Guide to the Human Resources Body of Knowledge or (HRBok) Published by the Human Resources Certification Institute (HRCI).

Viki has dedicated more than 25 years of her career to professional training. She delivers excellent standards of soft skills classroom training, but it is her in-depth knowledge of customer service and business management that allows Viki to provide an exceptionally high level of learning facilitation and consultancy across a wide range of industries.Prior to becoming an independent consultant, she was employed by DHL, one of the largest courier companies in the world. During her 15 years of service, she worked in the areas of customer service, human resources and training and development, acquiring subject matter expertise across a number of disciplines.

Viki also has extensive experience in managing and developing people in various supervisory and management roles, putting her in an ideal position to be able to relate to real business issues that her clients and delegates face daily.

Viki is British and currently lives in Irvine, Southern California with her husband and daughter. She is a self-confessed lifelong learner with a passion for helping others experience “light bulb moments” and achieve their own goals.

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