Effective Conflict Management
Effective Conflict Management
$1.00
Effective Conflict ManagementAbout The Course
Conflict is an inevitable part of any workplace, and learning how to manage it effectively is crucial for maintaining a healthy work environment. This one-day course is designed for managers, team leaders, and professionals who want to enhance their conflict resolution skills using the Thomas Kilmann Conflict Model. By understanding the dimensions of assertiveness and cooperation, participants will learn to navigate various conflict situations with confidence and finesse.
Whether you’re engaging in an online course or attending a face-to-face class, our commitment remains steadfast: you will extract maximum value from the course. We achieve this by harnessing the power of case studies, engaging activities, informative handouts, a comprehensive student workbook, enriching videos, and much more. This collective approach ensures an intensely interactive class experience that equips you with the skills and insights to effectively implement what you’re seeking. As a result, you’ll emerge with a concrete action plan poised to enhance your organization’s processes.
Duration
Dependent on Scope
Training Hours
16 Hours
Class Capacity
24 Participants
Private Team Pricing
Have a team of 4 or more students? Please request special pricing for private team training today.
Learning Objectives
Understand the key concepts of the Thomas Kilmann Conflict Model.
Recognize the different dimensions of conflict resolution: assertiveness and cooperation.
Analyze and evaluate conflict situations to determine the most appropriate conflict resolution mode.
Develop effective strategies for managing conflict in various workplace scenarios.
Enhance their conflict management skills and improve team dynamics.
Apply the five conflict resolution modes from the Thomas Kilmann model: Avoiding, Accommodating, Competing, Collaborating, and Compromising.
Who Will Benefit From The Course?
Business Leaders
Business and Functional Managers
Team Leaders
Professionals seeking to enhance conflict resolution skills
Available Training Formats
Available Globally
Onsite
Class
Live Remote Class
Key Features
- Feedback Support: Instructor’s guidance aimed at assisting participants in enhancing their abilities.
- Certification: A Formal acknowledgment to the participants of successfully finishing the course by providing a certificate of completion.
- Interactive Exercises: Activities that involve participants, such as gamification, quizzes, polls, role plays, and case studies.
- Resource Library: Provisioning support reading materials, references, and related resources for a deeper understanding of the subject.
- Pre- and Post-Assessment: Conducting participants’ knowledge assessment before the course and evaluating knowledge and learning gained after attending.
- After Course Action Plan: Work with participants on devising an action plan for the implementation of the knowledge and learnings gain.
Need a private training at a specific location?
View our full training calendar or contact us to schedule private training.