AI+ Customer Service Practitioner™ | AI Training & Enablement | 7Sparx
AI+ Customer Service Practitioner™ | AI Training & Enablement | 7Sparx
$199.80 $
About The Course
AI+ Customer Service Practitioner equips professionals to modernize customer experiences using AI-without losing the human touch. The program builds a structured, practical understanding of how AI supports service operations: from understanding AI technologies to collecting and analysing customer data, implementing solutions, and optimizing customer journeys. Ethics and trust are emphasized to ensure AI is deployed responsibly and transparently.
This course is designed for real operational impact-helping teams raise satisfaction, improve efficiency, and build an actionable AI strategy tailored to their organization. Graduates leave prepared to drive service transformation with AI-enabled personalization, faster resolution, and scalable support models.
Duration
1 day
Course Delivery
Online (Self-Learning)
Public Class Pricing
$185 USD
Private Team Pricing
Have a team of 4 or more students? Please request special pricing for private team training today.
Learning Objectives
Design AI-enabled improvements to customer experiences and service operations.
Select and apply the right AI technologies (including analytics and NLP) for service use cases.
Implement data collection and analysis practices that support effective AI adoption.
Optimize customer interactions with AI-driven personalization and efficiency levers.
Build ethical, trust – centered AI practices aligned to customer expectations and privacy needs.
Create a tailored AI strategy and roadmap for your organization’s customer service function.
Who Will Benefit From The Course?
Customer Success Manager
Head of Customer Service / Service Executive
Customer Support Manager
Customer Experience (CX) Manager
Customer Service Team Leader
Operations Manager (Service Delivery)
Data Analyst supporting CX/Service Teams
Available Training Formats
Available Globally
Onsite
Class
Live Remote Class
Online Self Learning
Key Features
- Virtual or Onsite AI Certs training by an experienced senior AI Trainers.
- Certification exam fee is included in the course fee for 2 attempts.
- Comprehensive exam support during onsite training through coaching, quizzes, and additional learning as needed.
- Career path counselling and coaching to be a successful AI professional.
- AI Certs courses are available for one year after passing the certification exam.
- After-hours phone and email support on any AI Certs-related issues.
Certification Details
- Duration: 90 minutes (exam).
- No. of questions: 50
- Passing score: 35/50 (70%)
- Question format: Multiple choice / Multiple Response
- Cost: First two attempts are included in the course sign-up fee. For any additional retake, the cost is $95.
- Delivery: Exam is timed and web-based (online proctoring).
- Access: Online access to the LMS course materials is available for one year after passing.
- Competency level: Beginner: basic digital literacy, curiosity about AI applications, and interest in AI ethics.
- Cancellation Policy
